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Gedeli takes privacy matters seriously and is committed to safeguarding the security, integrity, and confidentiality of personal information and other confidential information of our past, current, and potential customers. Your privacy is of utmost importance to us. Please read the following privacy policy to understand the information we collect from you and how we use that information.
Information We Collect
Account Information: When registering for an account, you may be required to provide some personal information such as your name, age, gender, address, phone number, and email address.
Payment Information: We use third-party payment processors (currently credit cards) to securely process your payment information. When you place an order, the credit card information you provide will be encrypted and transmitted directly to the credit card company. We do not store your credit card information, nor are we responsible for the collection or use of your information by the credit card company. However, we may collect your credit card account for payment inquiry purposes.
Customer Support: When you contact us, you may provide information related to your Gedeli products and contact details for us to provide customer support.
Product Usage: We collect information about how you use our products.
Device Attributes and Operations: We gather some information from your device, such as device ID, model, hardware and software versions, signal strength, IP address, etc.
Server Logs: Server logs are a list of activities performed by the server. Gedeli servers automatically collect and store certain information such as your search queries, IP address, hardware settings, browser type, browser language, date and time of requests, referring website, and certain cookies identifying your browser or account.
Cookies: Cookies are small text files sent to your web browser or computer hard drive. Cookies typically contain the domain of the cookie source, its lifespan, and a randomly generated unique number or identifier. Cookies may contain information about the device, such as user settings, browsing history, and activity logs. We use cookies to: 1) assist in remembering and processing items in the shopping cart; 2) save user preferences for future visits; 3) track advertisements; 4) compile aggregate data about site traffic and interactions to offer a better site experience and tools. We may also use trusted third-party services to track this information on our behalf.
How We Use Your Information
Transaction Processing: We use your information to process your payments made through the website.
Sending Periodic Emails: We may send you emails regarding order information and updates, as well as occasional company news, updates, marketing communications, related products or website information, including regular updates of our terms and policies and other important information.
Improving Our Services: We use your information to understand how people use and evaluate our website and make improvements. Additionally, we use your information for research, development, and testing of new products and features, as well as for troubleshooting activities.
Security and Privacy: We use your information to verify account details and activities.
How We Protect Your Information
We take various security measures to maintain the security of your personal information when you place an order or enter, submit, or access your personal information. We provide secure servers, and all sensitive/credit card information is transmitted to our payment gateway provider’s database using SSL technology. Only personnel authorized to access these systems can access this information, and they must maintain the confidentiality of the information. After the transaction is completed, your personal information (such as credit card information, social security numbers, financial information, etc.) will not be stored on our servers.
Managing Your Information and Account
Changing Information: You can view and change your account configuration information by logging into your account and accessing your account settings page.
Unsubscribing: Instructions for unsubscribing are provided at the bottom of each email. You can also unsubscribe by logging into your account and accessing your account settings page.
Deleting Your Account: If you wish to delete your account, please contact our customer service.
Third-Party Links
Our website may occasionally contain links to third-party websites. These third-party websites have separate and independent privacy policies. Please use these third-party websites with caution. We are not responsible or liable for the content and activities of these linked websites.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
Users can anonymously visit our website.
Once this privacy policy is created, we will add a link to it on our home page or at least on the first significant page after entering our website.
Our privacy policy link includes the word “Privacy” and can be easily found on the above-mentioned pages.
You can change your personal information by logging into your account.
Children’s Online Privacy Protection Act (COPPA)
We comply with the requirements of COPPA (Children’s Online Privacy Protection Act) and do not collect any information from children under 13 or specifically market to them.
CAN SPAM Act
To comply with the CAN SPAM Act, we agree to the following:
Not use false or misleading subjects or email addresses;
Identify messages as advertisements in a reasonable manner;
Include the physical address of our business or website headquarters;
Monitor third-party email marketing services for compliance, if one is used;
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
Changes to the Privacy Policy
Gedeli reserves the right to revise and update this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. Your continued use of the website signifies your acceptance of these revised changes, so please check this privacy policy regularly for updates.
